Information for First-time Users of IBM Lotus Notes

eProductivity was designed as a productivity solution for people that are already using Lotus Notes. We receive many requests from people who have learned about Lotus Notes for the first time, either as a result of this web site or David Allen's mention of Notes at the Office 2.0 Conference, a public GTD seminar, or a podcast. Many want to know if individuals can purchase Lotus Notes (yes) and if it is possible to evaluate Lotus Notes for free so that they can evaluate eProductivity (yes).

Installing eProductivity is easy, but you must first have Lotus Notes properly installed and configured on your computer.

While many of our customers that were not Lotus Notes users have successfully installed Lotus Notes on their own, the feedback we hear from our customers is that the installation can sometimes be confusing for a nontechnical person.

For this reason, we do not recommend that you switch to Lotus Notes unless you are comfortable installing the software or can obtain assistance. We are not equipped to help new users with their Lotus Notes installations and we want to spare you any loss of productivity. If you want to install Lotus Notes on your own, here is some information which you may find helpful.

We are providing this information for your convenience, however, we are unable to provide support for your installation of Lotus Notes.



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How to learn more and experience Lotus Notes for free:

Note: eProductivity for IBM Lotus Notes will work with a connection to a Lotus Domino Server, a POP3 server, or both. The IMAP protocol is not supported at this time.


How to install and configure Lotus Notes:

Lotus Notes Product Manager, Dwight Morse, has written a detailed tutorial that explains how to install and configure Lotus Notes to retrieve your personal email. The tutorial provides detailed screen shots for each step.

If you are a first-time user of Lotus Notes and you want to use Notes as your personal information management system, we think you may find Dwight's tutorial helpful: How to use Lotus Notes to retrieve your personal email

We have been informed that IBM is in the process of creating a quick-start web site to help first-time users install and configure Lotus Notes. As soon as that information is available, we will post a link to it here.


How to obtain support for Lotus Notes:

If you need assistance with Lotus Notes, you may find the help you seek by searching the internet or contacting IBM directly.

The IBM Lotus Notes Information Page lists three ways to get help:

When you contact IBM, please be sure to let them know that you are a first-time Lotus Notes user so that they may direct you to someone who can assist you.


When you are ready to purchase Lotus Notes:

We do not sell Lotus Notes licenses. You may purchase a license of Lotus Notes from an IBM Lotus Business partner or directly from IBM.

To purchase Lotus Notes directly from IBM:

  1. Go to the Lotus Notes Product Page and click the green "View US prices & buy" button
  2. Select "IBM Lotus Domino Messaging Client Access License Authorized User".

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